services design



At Greenstone, we understand that it isn’t all about the software. Even the best technology in the world will only be a success if the right people and processes are in place to support it.

That’s why we provide a range of targeted services to help you get the most from our sustainability software across Environment, Frameworks, Health and Safety, Supply Chain and Investor ESG. Whether you have been measuring and reporting non-financial data for years, or are just starting out, we’re ready to advise and support you at every step of your journey.

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Uncapped support

Greenstone provides support, at no extra cost, to all of its software clients. This support from a team of sustainability and ESG reporting experts is based not only on the software but also on broader data management and reporting advice.

The uncapped support model includes:

  • Unlimited access to the sustainability experts in the Client Services Team for industry advice and best practice
  • A named account manager
  • A 24/7 global helpline
  • Training, new features guides, webinars and on-boarding new users

Bureau Service

Greenstone provides a variety of bureau services to clients to help them with outsourcing data management tasks. Depending on the level of support a company needs, we can pick this up as a one-off or as an ongoing task.

Services include:

  • Chasing data contacts
  • Cleansing data on a monthly/quarterly basis
  • Loading data to Greenstone’s software on behalf of data contacts
  • Producing data analysis spreadsheets

Advisory services

For those times when our clients need more in-depth advice or have specific challenges and projects, Greenstone can provide expertise and solutions tailored to specific requirements.

Services include:

  • Framework mapping
  • Producing internal reports
  • Compiling and reviewing external reporting
  • Peer review
  • CDP support
  • Baseline GHG footprinting
  • Questionnaire content review

Need a little more help?

Or looking for a service that you can't see in the list above? Contact the Greenstone team to discuss your requirements. If it's not a service that Greenstone provides directly, we can put you in touch with one of the organisations in our trusted partner network. We maintain strong complementary alliances and successful relationships with a wide range of organisations to provide Greenstone’s clients with end-to-end sustainability and ESG support.

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The Environment module of Greenstone Enterprise automatically processes data to track consumption, calculating the associated GHG emissions from over 1m+ emissions factors sources including GHG Protocol, Defra and US EPA. This is an easy-to-use tool that can be deployed across your business so that employees’ awareness and engagement in sustainability can also grow.



This module of Greenstone Enterprise allows you to meet the reporting requirements of global sustainability reporting frameworks and create further CSR and ESG metrics required to include in your data gathering and reporting. As a result, you’ll be able to save significant time and costs in developing your reports compared to offline processes.

Health & Safety

Greenstone Enterprise’s Health & Safety Module enables you to identify trends in incidents across different parts of your organisation to inform future action and save significant time on administrative tasks. With OSHA and RIDDOR aligned incident reporting and a custom KPI library, you can gather the data you need from across your business.

Want to see the above in action?

We run demonstrations on all of the above and more, whether you want to explore them all together or on an individual basis. During the demo, our consultants will aim to get to know your business goals and needs so that you can see how each module will support you on your sustainability journey. You’ll also have the chance to ask any questions you may have; simply click the button below to arrange your free 30-minute demo


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