This privacy policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data GreenstoneLimited (We) collect from you, or that you provide to us, will be used and protected by us.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2018.

We may collect the following information and other information that you provide by filling in forms on our site or using our website (www.greenstoneplus.com), e.g. by registering for a webinar, demo and or product; by subscribing to our blogs or any other services; by downloading content; by posting material; requesting further services; or by reporting a problem with our site:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • information relevant to product and/or service requests or issues
  • other information relevant to customer surveys and/or offers

 

If you contact us, we may keep a record of that correspondence and we may keep details of transactions that you carry out through our site.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • To carry out our obligations arising from any contracts entered into between you and us including fulfilment of any orders
  • To notify you about changes to our service
  • To allow you to participate in interactive features of our service where you chose to do so
  • We may use the information to improve our products and services
  • We may periodically contact you with promotional material by email, mail, fax, or telephone about new products or other information which we think you may find interesting using the contact details which you have provided. 
  • We may use the information to customise the website according to your areas of interest.

 

Security

We are committed to ensuring that your information is secure and all personal data is collected and handled according to the prevailing data protection legislation. In order to prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. 

 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Controlling your personal information

If you are not on our mailing list and you fill out a form on the Greenstone website (e.g. registering for a webinar, subscribing to our blog or downloading a guide) you will receive an email. This will ask you to confirm your email address, and select whether you would like to join to our mailing list to receive industry news, webinar invitations and newsletters.

If you ‘opt-in’ to any of these communications, you can change your preferences by clicking on the 'email preferences' link in the email footer in any of the emails we send you. 

If you already receive emails from Greenstone, you can change your preferences by clicking on the 'email preferences' link in the email footer. You can also ‘opt-out’ all together by clicking ‘unsubscribe’ in the email footer.

If we receive your information through any other method, for example if you have given us your business card after a meeting or an event, you will receive a ‘Welcome to Greenstone’ email. This will ask whether you would like to join our mailing list to receive industry news, webinar invitations and newsletters. If you ‘opt-in’, you can change your preferences by clicking on the 'email preferences' link in the email footer in any of the emails we send you.

We will always treat your personal data with respect and will never share it with third parties. If you have any questions or concerns about how your data is used, please contact us on datasecurity@greenstoneplus.com.

 

Freedom of information

Upon request and as prescribed by laws and regulations, you have the right to contact us to find out what, if any, of your personal information we maintain. We will correct any data we maintain that is inaccurate or not current. You have the right to have your personal information blocked or deleted in accordance with the law.

If you have any questions or concerns about how your data is used, please contact us on datasecurity@greenstoneplus.com.

 

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