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For the purposes of the UK General Data Protection Act which came into effect in 2021 and the Data Protection Act 2018, the controller is Greenstone+ Limited, a limited company registered in England (Number: 05757600) having its registered office at 5th Floor, Crown House, 143-147 Regent Street, London, W1B 4NR.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
We may collect the following information and other information that you provide by filling in forms on our site or using our website (www.greenstoneplus.com), e.g. by registering for a webinar, demo and or product; by subscribing to our blogs or any other services; by downloading content; by posting material; requesting further services; or by reporting a problem with our site:
If you contact us, we may keep a record of that correspondence.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Except for essential cookies, you can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Essential cookies are necessary to provide you with services available through our site and to enable you to use some of its features. For example, they allow you to log in to secure areas of our site and help the content of the pages you request load quickly. Without these cookies, the services that you have asked for cannot be provided. We only use these cookies to provide you with those services.
For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.
Details of the specific cookies which we use are set out below.
If you do not accept our cookies, you may experience some inconvenience in your use of our site. For example, we may not be able to recognise your computer or mobile device and you may need to log in every time you visit our site.
Greenstone’s website is hosted on HubSpot. HubSpot’s tracking code sets a number of tracking cookies when you land on our website.
For more information on how HubSpot uses these cookies, please visit: https://knowledge.hubspot.com/articles/kcs_article/reports/what-cookies-does-hubspot-set-in-a-visitor-s-browser
When you visit our website for the first time, a banner at the top of the Homepage allows you to ‘Accept’ or ‘Decline’ tracking your visit with these cookies.
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
If you fill out a form on the Greenstone website (e.g. registering for a webinar, subscribing to our blog or downloading a guide) your email address will be added to our mailing list of those who may receive email messages with industry news, webinar invitations and newsletters.
You can change your email preferences by clicking on the 'email preferences' link in the email footer. You can also ‘opt-out’ all together by clicking ‘unsubscribe’ in the email footer.
We will always treat your personal data with respect and other than as specified below, will never share it with third parties (other than as specified below) without telling you first. If you have any questions or concerns about how your data is used, please contact us on email@example.com.We share your data with your third party service provider, HubSpot, that provides customer relationship management and marketing services to us. See the “Location of Your Data” section for more information about HubSpot.
We will disclose your personal data to third parties:
We rely on legitimate interests to send marketing messages and material to you, where not outweighed by your interests or fundamental rights and freedoms. The legitimate interests we rely on for this processing are: to promote our products and services to you, and issue our direct marketing materials to you. You have a right to object and to seek to restrict such processing. See the “Your Rights” section for more information on how to exercise your right to object.
We will consider several factors when assessing an objection including: our users’ reasonable expectations; the benefits and risks to you, us, other users, or third parties; and other available means to achieve the same purpose that may be less invasive and do not require disproportional effort. If your objection is upheld, we will cease processing your information, unless the processing is based on compelling legitimate grounds or is needed for legal reasons.
Generally, if you are a customer of our products and services, you may not opt-out of software service or technical support related announcements, which are not promotional in nature.
We will also offer you the opportunity to choose (opt-out) whether your personal data is (a) to be disclosed to a third party, or (b) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by you. Questions regarding procedures, or requests to opt-out, should be directed to firstname.lastname@example.org.
The data that we collect from you may be transferred to, and stored at, a destination outside the United Kingdom (“UK”) and outside European Economic Area ("EEA"). It may also be processed by staff operating outside the UK or EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.
Whenever we transfer your personal information out of the UK and or EEA, we ensure a similar degree of protection is afforded to it by ensuring that at least one of the UK and European Commission safeguards is implemented such as European Union approved Standard Contractual Clauses.
We use HubSpot to provide our customer relationship management and marketing services. Currently, the primary HubSpot infrastructure is hosted with Amazon Web Services in the US-East-1 region. Amazon Web Services maintains ISO 27001, SOC 2 Type II, and several other certifications to demonstrate the rigor of their hosting and infrastructure management program. Information about AWS certifications is available on the AWS Security Compliance site.
We keep your data for so long as it is necessary to fulfil the purpose for which it was collected. Therefore, we will retain your personal data for as long as your account is active or as needed to provide you services. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
For example, we may retain your personal data after termination of our agreement with you or closure of your account in the following circumstances:
If you wish to request that we no longer use your personal data to provide you services, contact us at email@example.com.
If you have any questions or concerns about how your data is used, please contact us on firstname.lastname@example.org.
If you have any complaints about the way in which we collect, store and use your information, and these have not been addressed by contacting us first, you can contact the supervisory authority in the United Kingdom, the Information Commissioner’s Office: https://ico.org.uk/concerns/
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